💌Shipping Policy💌

The time I need to prepare an order for dispatch varies.

Estimated delivery times

Switzerland: 3-5 business days

Europe: 3-15 business days

North America: 5-30 business days

I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

🍃Return & Exchange Policy🍃

Returns, exchanges and cancellations can be accepted if

Contact me within: 30 days of delivery

Dispatch items back within: 45 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for

Custom or personalised orders

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

You can always send me an email at greenmoon.contact@gmail.com or an instragram

DM at @greenmoonjewelry__ for any other question!

🐞Shipping & Returns🐞